Community Health Services

Reconnect provides a range of mental health and addictions services for adults, seniors, and youth in the community. Please see below for program descriptions, eligibility criteria, and referral information. These services are provided free of charge.

The Assertive Community Treatment Team (ACTT) and Multidisciplinary Teams are teams of mental health professionals who work together to provide intensive support to individuals with urgent and complex mental, physical, and emotional needs. The team typically will consist of a psychiatrist, case managers and nurses. The service is available days, evenings, and weekends, 365 days/year. Clients served by the team will usually need to be  met with several times each week to support them in stabilizing their health. Visits are conducted in the home or community. Medication management is a part of this service.

Eligibility Criteria: To be eligible for service, an individual must be at least 16 years of age, be experiencing severe, persistent mental illness with complex presenting symptoms and issues, have severe functional impairments and may have had several hospitalizations. The individual must be able to be be safely supported in the community and live in the area east of Highway 427, west of Yonge St., south of Eglinton Ave., and north of Lake Ontario. The team also serves Rexdale.

Referrals: Referrals are made directly through Access Point or by completing the Access Point Referral Form and faxing it to 416-499-9716.

Please see our brochure for more information.

Mental Health and Justice Prevention Case Management provides case management services to individuals 16 years or older that have a mental illness (concurrent/dual diagnosis or cognitive disability included) to reduce the risk of involvement with the judicial system. The Prevention program serves the TC LHIN and North Etobicoke.

Referrals: Referrals are made by completing the MHJ referral form and faxing it to 416-248-6557. Please see the form for eligibility criteria.

Please see our brochure for more information.

Reconnect provides support to individuals currently living in housing provided by specific organizational partners. In Peel we work with Service and Housing in the Province (SHIP), and in Toronto with the Canadian Mental Health Association (CMHA) Toronto, and Mainstay Housing.

Referrals: To apply for housing with SHIP, please contact SHIP directly. For housing with CMHA and Mainstay, please contact the The Access Point.

Through the Addictions Supportive Housing (ASH) program, Reconnect provides support to older adults (55+ years) with problematic substance use and complex care needs. In partnership with Mainstay Housing, this program delivers wrap-around supports to tenants including long-term individualized case management, eviction prevention support, harm reduction-centered addictions counselling and social/recreational activities.

Referrals: All referrals are received through the Access Point

Central West Concurrent Disorders Specialized Support Services (CW CD 3S) supports individuals 16 and over struggling with mental illness and addiction (concurrent disorders), in the catchment area from Etobicoke Rexdale to Dufferin County.

This service works closely with area hospitals, and offers short-term, specialized interventions for people living with concurrent disorders, to successfully transition clients into the community. The program services the Central West LHIN.

Referrals: Referrals are made by completing the CW CD 3S referral form  and faxing to 416-248-6557.

Streets to Homes is a partnership with the City of Toronto in which Reconnect offers support to recently housed individuals 16 years and over, identified by the City of Toronto as a part of their Housing First Homeless Initiative. The program serves clients within the Greater Toronto area. Streets to Homes receives referrals directly from The City of Toronto.

The Mental Health and Justice Short-Term Crisis Bed program provides short stay residential support in the community to individuals who are living with serious mental illness, are involved with the judicial system, and are in crisis. This program services the Greater Toronto Area (GTA).

Referrals: Referrals are made by phone to the CMHA registry by calling 416-248-4174.

The Transitional Aged Youth (TAY) Case Management Program provides community-based, one-to-one counselling and support for young people living with mental illness and addictions challenges, including those transitioning between the youth and adult mental health systems.

Eligibility Criteria: The program serves youth aged 15-26 who live in the west end of Toronto (west of Yonge St. to Kipling Ave., south of Eglinton to the Lake) and are living with mental health and addictions issues.

Referrals: To refer to the program, fill out the TAY Referral Form and fax to 416-248-6557.

Please see our brochure for more information.

Crisis Outreach Services for Seniors (COSS) is an on-call mobile crisis intervention and outreach service for older adults (65+ years) with addictions issues or mental illness. The COSS team provides direct in-person contact with clients within 24 to 48 hours in a community setting. Short-term crisis response is available 365 days a year from 9am to 5pm.

Interventions include crisis counselling, short-term intensive case management, harm reduction and concurrent disorder services, mental health and addictions support, health assessment and care as need by a Nurse Practitioner, and referral to primary care.

COSS is a partnership between WoodGreen Community Services, Reconnect Community Health Services, LOFT Community Services, Haven Toronto, and South Riverdale Community Health Centre. COSS services the City of Toronto.

Referrals: Referrals can be made by calling the COSS team at 416-217-2077.

The Primary Care Inter-professional Team is a partnership of health care organizations supporting the primary care providers of Weston Pelham Park, in the west end of Toronto. The team provides access to specialists and community-based health care services for the following health concerns:

Mental health services. For service please call 647-210-1510 and ask for “Connections.”

Counselling and supports for youth aged 13-29 living with mental health and substance use challenges. For service please call 416-652-4352 and ask for “Connections.”

Chronic health issues like asthma, COPD and diabetes. For individuals who would like assistance managing their health issues, call 416-760-2810 and ask for “Connections.”

Isolated and fragile older adults who would like to live well and safely in their homes. For service please call 416-597-3422 x 3830.

Please see our brochure for more information.

The COPA program helps adults 55 years and over who struggle with addictions that impact their daily lives. Our services include:


Harm Reduction – designed to reduce the effects of addictions

Referrals & Case Management

Referrals: Apply to the program by completing the COPA referral form and faxing to 416-248-6557 or by contacting Coordinated Access to Addictions Services (CAAS) at 1-855-505-5045. Please see the form for eligibility criteria.

Please see our brochure for more information.

COSS Seniors Crisis Line:                      416-217-2077