Positions Available: 1

Position Type: Full-Time Permanent

Union: Yes, OPSEU L5116

Hours of Work: 37.5

Annual Rate: $51,141.35-$63,570.56

Job Ref: MHA0040

 

As a Case Manager, you will work with clients to achieve safe, realistic, and reasonable goals within a complex health, social and fiscal environment. The Case Manager's primary function is the provision of quality health care and support services through the effective and efficient use of resources. The case manager will be working out of our office location in the west end of Toronto. Client visits will be primarily virtual, within our office location. Assessments will be conducted in the community.

 

What You'll Do:

You will be entrusted with a wide range of responsibilities, including:

• Initiate intakes and conducts needs assessments for clients who require ongoing support for mental health and/ or addiction issues.
• Develop and implement plan of care with short and long-term objectives, with ongoing monitoring of health needs which will provided virtually.
• Provide case management services which include assessment, intensive case management, long term planning and support with health and wellness and group activities.
• Screen and respond to crisis calls initiated by clients, family members, friends, health care providers, and community agencies;

What We're Looking For:

To thrive in this exciting role, we seek candidates with:

• University degree and/or Community College Diploma in social services or related field;
• Minimum three years related experience in direct service delivery to adults with serious mental illness;
• Demonstrated experience supporting older adults with mental health and substance use issues from a recovery and harm reduction approach.
• Excellent verbal and written communications skills
• Demonstrated case management and referral skills; and ability to effectively link clients to supportive services
• Self-directed and independent, but also experienced in working effectively as a member of a team which includes internal and external stakeholders
• Applied computer skills (Microsoft Office, Client Information Systems, Web browsing)
• Fluency in a second language is a strong asset and preferred
• Valid Driver’s license and access to a personal vehicle is required

Special Requirements:

• Criminal background check;
• Must be willing to work flexible hours including evenings and weekends, as required.

Please be advised that in order to be eligible for employment at Reconnect, all new hires must have received both doses of a COVID-19 vaccine approved by Health Canada prior to their start date and will be required to show proof. Medical exemptions or any other kind of requested exemption based upon Reconnect's obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.

 

Application Process:

We can't wait to hear from you! If you are interested in the role; Please submit your resume, accompanied by a cover letter and internal application form as a help desk ticket flagged for the Human Resources department by July 16, 2025

 

To request an accommodation in the application process, contact us by phone at (416) 676-1829 

 

We thank all applicants for their interest, however, only those selected for an interview will be contacted.