Home Support Coordinator

Positions Available: 1

Position Type: Full-Time Permanent

Location: Toronto, ON

Hours of Work: 35 hours per week

Union: CUPE L3358

Salary Range: Starting $43,835.17 to $49, 421.08

Shift: Monday to Friday and Saturday/Stat Rotation (7hr shifts between 7am to 6pm)

 

Reporting to a Program Manager, the Home Support Coordinator will assist in coordinating, monitoring, and scheduling workers for community clients, assisted living buildings and other Reconnect programs.

 

What You'll Do:

You will be entrusted with a wide range of responsibilities, including:

 

  • Receives and handles issues including service scheduling, cancellations, billing, etc. and seeks the support of management when needed;
  • Works closely with Case Workers and Management to assure that client care plans are incorporated in service delivery;
  • Point person for scheduling client services in Services for Seniors programs.
  • Maintains and files all required documentation, statistics and records for the department;
  • Completes all other duties as assigned by the program manager.

 

What We're Looking For:

To thrive in this exciting role, we seek candidates with:

 

  • Sound organizational skills with the ability to multi-task and meet conflicting deadlines are essential;
  • Demonstrated problem-solving skills;
  • Self-directed and independent, but also experienced in working effectively as a member of multi-disciplinary team, which includes internal and external stakeholders;
  • Excellent interpersonal and communication skills, and ability to effectively act as an agent for Reconnect with internal and external stakeholders;
  • Applied computer skills (Microsoft Office, Client Information Systems, Scheduling softwares);
  • Fluency in a second language is a strong asset.

 

The successful candidate will possess:

  • Community College Diploma in related field;
  • Two or more years related experience; preferably in a health care setting;
  • Minimum 2 years electronic scheduling experience.

 

Special Requirements:

  • Criminal background check;
  • Must be willing to work flexible hours to fulfill the needs of the position, as required;
  • Must be willing to work weekends and some statutory holidays.

 

Application Process:

Are you excited about the prospect of joining our team? We can't wait to hear from you! Please submit your resume and internal application form as a help desk ticket flagged for Human Resources by May 7, 2026.