Positions Available: 1

Position Type: Relief

Location: Toronto, ON

Union: Yes, OPSEU L5116

Compensation: $18.31 to $21.46

 

Summary:

The Short-term Crisis Bed (STCB) Relief Worker will provide on-site assessment, intake, and support to clients of The Mental Health and Justice Short-Term Crisis Bed Program in West Toronto on a temporary, part-time or casual basis.

 

Responsibilities include, but are not limited to, the following. Other duties may be assigned at the discretion of the Program Manager:

 

• initiates services to clients at the point of intake to ensure that proper assessment and initial service response occurs;
• develops respectful and trusting relationships with clients;
• co-ordinates client access to short-term crisis beds;
• develops service plans and goals in partnership with clients;
• develops and implements planned strategies in partnership with clients;
• liaises and collaborates with other short-term crisis bed providers;
• provides a variety of individualized on-site supports including, but not limited to, addressing immediate short-term housing needs, accessing financial aid, assessing medical supports, working with families, crisis prevention / intervention, advocacy, referrals to other services, etc.;
• liaises and collaborates with other mental health and justice service providers, mobile crisis teams, hospitals, physicians, community workers, substance abuse programs, landlords and family members on behalf of clients;
• establishes case management links with other resources (within both Reconnect and the community); 
• delivers all services in a professional manner and according to established guidelines and associated benchmarks;
• maintains accurate and complete clinical records;
• follows all health and safety guidelines established by Reconnect’s Joint Health & Safety Committee. 

 

Technical and Behavioral Competencies Required:

• minimum Community College Diploma in social services or related field,
• experience with and sound knowledge of the Criminal Justice System as it relates to persons with mental health issues,
• at least two years, work experience in mental health (community experience is an asset);
• knowledge of mental illness issues, the mental health system and other concepts related to the effects of serious mental illness,
• working knowledge of psycho-social rehabilitation and recovery principles;
• experience in provision of residential / housing supports to adults with serious mental illness;
• excellent skills in mental health assessments;
• excellent skills in crisis intervention and case management;
• able to work independently and as part of a team;
• able to work collaboratively in complex community settings; 
• excellent communication skills, both oral and written,
• familiar with relevant legislation (e.g., Mental Health Act, Personal Health Information Protection Act),
• knowledge of housing, health care and community resources,
• knowledge of and sensitivity to issues of gender, race, sexual orientation and multicultural issues. 

 

Workplace Requirements:

• Work hours will vary depending on the needs of clients and the agency.
• Must be willing and able to work flexible hours.
• Attendance at special events from time to time may be required.

 

Application Process:

Are you excited about the prospect of joining our team? We can't wait to hear from you! Please submit your resume, accompanied by a cover letter as a Help Desk ticket flagged for the HR department by May 8, 2026.

 

To request an accommodation in the application process, contact us by phone at (416) 899-7894.

 

We thank all applicants for their interest, however, only those selected for an interview will be contacted.