Positions: 1

Position Type: Part-Time Permanent

Hours of Work: 20 Hours per week

Union: CUPE L3358

Starting Hourly Rate: $19.50 to $21.07

Shift:  Mon to Fri 10.00am to 2.00pm

 

Summary:

The Meals on Wheels Dispatcher oversees the dispatching and delivery of meals for the Meals on Wheels program from Monday to Friday, including Holidays. 

 

Major Responsibilities:

Primary portfolio and aligned responsibilities supported by the Meals on Wheels Dispatcher include, but are not limited to:

• Assist in coordinating Meals on Wheels deliveries, in collaboration with the coordinator team
• Ensure that the Meals on Wheels packing room and delivery bags are sanitized, before and after deliveries
• Ensure timely delivery of meals to clients on scheduled routes
• Reports any undeliverable meals, client behavioural changes or any other areas of concerns to the coordinator team
• Assist in providing training, direction and assistance to Meals on Wheels volunteers
• Provides necessary equipment/items to volunteers, including delivery bags, travel tokens and tablets
• Attending to client calls pertaining meal deliveries, changes, cancellations or inquiries, in the absence of the coordinator
• Participates in the day-to-day upkeep of the agency vehicles, including vehicles start-up checks, gas &oil maintenance, cleaning and reporting problems to the coordinator team

 

The successful candidate will possess:

• High School Diploma or educational equivalent;
• Valid Ontario License - Level G
• Experience Driving for 3 years more;
• Valid Ontario Vehicle Insurance;
• Clean Drivers Abstract

 

Key skills and abilities we are looking for:

• Excellent verbal and written communications skills;
• Self-directed and independent, but also experienced in working effectively as a member of team, which includes internal and external stakeholders;
• Experience in working with seniors and diverse ethnic groups;
• Fluency in a second language is a strong asset.

 

Special Requirements:

• Criminal background check;

 

Application Process:

Please submit your resume and internal application form as a help desk ticket flagged for Human Resources by May 29, 2025 and clearly mention the shift you are applying for

 

To request an accommodation in the application process, contact us by phone at (416) 629 7182.

 

We thank all applicants for their interest, however, only those selected for an interview will be contacted.