Positions Available: 1

Position Type: Full-Time Permanent

Unionized Position: Yes, OPSEU L5116

Hours of Work: 37.5 hours per week

Annual Rate: $51,141.35 to $63,570.56 per annum

Job ref: CMA0034

 

As a Case Manager, you will be joining an exciting and innovative new initiative with a local hospital partner. You will provide crisis intervention and outreach services for older adults (65+) with complex health issues, referred by our hospital partner and who are needing support and crisis stabilization. The case manager will respond to referrals and work closely with the hospital and internal and community resources to stabilize the client within 90 days.

 

What You'll Do:

You will be entrusted with a wide range of responsibilities, including:

• Screen and respond to crisis referrals initiated by our hospital partner;
• Conduct client needs and risk assessments to develop and implement a plan of care with short and long-term objectives;
• Provide short-term crisis stabilization case management services which include assessment, intensive case management, long term planning, and follow up services where appropriate;
• Refer and link clients and caregivers to hospital services as well as a range of community services, including primary care, financial aid, assisted devices and home safety assessment resources, food banks/meals-on-wheels and social recreational programs, etc.;
• Actively take part in implementing and evaluating this initiative through meetings, strategic planning and research initiatives.

What We're Looking For:

To thrive in this exciting role, we seek candidates with:

• University degree and/or Community College Diploma in social services or related field BSW or MSW, an asset;
• Minimum three years related experience in crisis support and intervention;
• Demonstrated experience supporting seniors with mental health, substance use and other complex health issues from a recovery and harm reduction approach.
• Excellent verbal and written communications skills
• Demonstrated case management and referral skills; and ability to effectively link clients to supportive services
• Self-directed and independent, but also experienced in working effectively as a member of multi-disciplinary team, which includes internal and external stakeholders
• Applied computer skills (Microsoft Office, Client Information Systems, Web browsing)
• Fluency in a second language is a strong asset and preferred
• Valid Driver’s license and access to a personal vehicle is required

Special Requirements:

• Criminal background check;
• Must be willing to work flexible hours including weekends, evenings and statutory holidays as required;
• Must be willing to participate in an on-call rotation.

Application Process:

All interested applicants who meet the qualifications listed above are invited to submit a signed internal application form along with your resume and cover letter as a helpdesk ticket flagged for Human Resources by May 15, 2025. To request an accommodation in the application process, contact us by phone at (416) 899-7894.

 

We thank all applicants for their interest, however, only those selected for an interview will be contacted.